Customer Issue Investigation Co-op, Ottawa, On Job at Ericsson, Ottawa, ON

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  • Ericsson
  • Ottawa, ON

Job Description

Location: Ottawa, ON, Canada

Currently, Ericsson Canada Inc. does not provide immigration assistance/sponsorship to foreign applicants for this position

About this opportunity

Exciting features about our Canada co-op programs include:

  • Social & Networking Events
  • Intern Projects
  • Peer & Senior Level Networking
  • Employee Resource Groups
  • Innovative technologies in a 5G leader company

What you will do

  • Use your creative skills to reproduce customer configurations in our own lab environment

  • Collaborate with CIIG (Customer Issue Investigation Group) to identify targeted investigation approaches to use in isolating the cause of the issue under investigation
  • Develop scripts to help narrow down faulty areas
  • Perform basic and intermediate data analysis

What you will bring

  • Student in a B.Sc. or M. Sc. program in Electrical Engineering, Computer Science (other fields will also be considered). Must have completed minimum of 2 years in the program to be considered.
  • Strong analytical and problem-solving skills
  • Proactive, motivated, organized and efficient
  • Strong interpersonal and communication skills
  • The ability to influence and drive bold, complicated projects

You might also have:

  • Experience with Perl/Python/Shell scripting
  • Basic understanding of wireless communications technologies
  • Understanding of hardware building blocks is an asset
  • High level of curiosity


This position reports directly to the CIIG Technical Manager Radio Development

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and inspiration to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

https://www.ericsson.com/en/careers/hiring-process

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.


Primary country and city: Canada (CA) || Canada : Ontario : Ottawa

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